Manage Agents

Edit Agent

Edit Agent Details

This endpoint allows you to edit agent details.

Request Body

  • userExtension (Required) - The extension number to dial to reach this user.

  • displayName (Required) - The CallerID name for calls from this user will be set to this name. Only enter the name, NOT the number.

  • format - The format of the response.

  • desksName - Desks names to add, can add more than one (e.g., desk1, desk2, desk3).

Response

  • success - Indicates the success status of the request.

  • message - Provides additional information or error message.

Example

{
    "success": "",
    "message": ""
}

post/api/editAgent

Request

  • Base URL
    https://your-instance.stats.pbx.commpeak.com
  • URL
    https://your-instance.stats.pbx.commpeak.com/api/editAgent
  • Auth
    API key in header X-API-KEY

Request body application/x-www-form-urlencoded

desksNamestring
displayNamestring
formatstring
userExtensionstring

Example request

{
  "desksName": "<string>",
  "displayName": "<string>",
  "format": "json",
  "userExtension": "<number>"
}

Response

successful

messagestring
successstring

Example response

{
  "message": "<string>",
  "success": "<boolean>"
}

Changes

No recorded changes to this operation across all 1 revision of this API.