CAcartesia
Agents

Retry Call Batch

Re-queues the batch's recipients whose latest call attempt failed or went unanswered, so the dispatcher dials them again. Recipients that successfully completed their call are left untouched. A cancelled batch cannot be retried.

post/agents/calls/batches/{batch_id}/retry

Request

Path parameters

batch_idstring required

The ID of the batch.

Headers

Cartesia-Version'2026-03-01' date required
Example:2026-03-01

API version header.

Response

The batch, with its failed recipients re-queued.

idstring required

The unique identifier for the batch.

namestring required

The batch's label.

agent_idstring required

The identifier of the agent that handles the batch's calls.

from_number_idstring required

The identifier of the phone number the batch dials from.

region'US' | 'EU' | 'APAC' required

The deployment region whose dispatcher drains the batch.

target_concurrency_limitinteger required

Maximum number of calls from this batch dialed concurrently.

status'pending' | 'in_progress' | 'completed' | 'failed' | 'cancelled' required

The lifecycle status of a batch, derived at read time from dispatch progress.

total_calls_scheduledinteger required

Total recipients queued in the batch.

total_calls_dispatchedinteger required

Recipients handed to the dialer so far, including those that failed before a call could be placed.

total_calls_finishedinteger required

Recipients whose latest call attempt reached a terminal state (completed or failed), including pre-dial failures.

retry_countinteger required

Number of times the batch has been retried. 0 until the first retry.

created_atstring date-time required

When the batch was created.

last_updated_atstring date-time required

When the batch was last updated.

scheduled_atstring date-time

The scheduled dispatch time, in RFC3339 UTC format. Omitted for batches that dispatch immediately.

admitted_atstring date-time

The actual dispatch time, in RFC3339 UTC format. The batch may stay unadmitted in the queue due to scheduling or unavailable concurrency.

Changes

No recorded changes to this operation across all 1 revision of this API.