idstring required
The unique identifier for the agent call.
agent_idstring required
The identifier of the agent associated with the call.
agent_namestring
The name of the agent associated with the call.
zdr_enabledboolean
Whether the call was handled with zero data retention (ZDR) enabled. When true, sensitive call data such as the transcript, audio recording, and logs is not retained.
start_timestring date-time nullable
The start time of the agent call.
end_timestring date-time nullable
The end time of the agent call.
redacted_atstring date-time nullable
When the call's sensitive data was deleted, if it has been. Set by DELETE /agents/calls/{call_id}; deleted fields are omitted from responses.
telephony_account_type'cartesia' | 'twilio' | 'sip_trunk' nullable
The telephony account type backing the call. cartesia is the default Cartesia-hosted path; twilio indicates a customer-owned Twilio subaccount; sip_trunk indicates a LiveKit SIP trunk.
summarystring nullable
A summary of the agent call. This is a brief summary of the call that is generated by Cartesia.
status'created' | 'started' | 'completed' | 'failed' required
The status of an agent call.
error_messagestring nullable
The error message, if any, associated with the call.
end_reason'agent_hangup' | 'client_hangup' | 'api_cancelled' | 'max_duration' | 'inactivity' | 'client_disconnected' | 'dial_busy' | 'dial_failed' | 'dial_no_answer' | 'error'
A machine-readable enum indicating why a call ended.
deployment_idstring nullable
The deployment identifier associated with the call.
deployment_version_idstring nullable
The specific deployment version identifier associated with the call.
deployment_region'US' | 'EU' | 'APAC' nullable
The deployment region that handled the call.
metadataobject nullable
Custom metadata associated with the call.