ServiceCases

Adds a new action item to a service case.

post/Hardware/ServiceCases/{serviceCaseId}/Action

Request

  • Base URL: https://api.carboncure.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.carboncure.com/Hardware/ServiceCases/{serviceCaseId}/Action
  • Auth: one of:
    • OAuth 2 (authorization code, authorization URL https://auth.carboncure.com/oauth2/authorize, token URL https://auth.carboncure.com/oauth2/token, scopes: applicationId, roles)
    • none
    • none

Path parameters

serviceCaseIdinteger required

ID of service case to create action item for.

Request body

actionTimestampstring date-time
notesstring nullable
actionTakenByUserIdinteger nullable
specifiedActionsstring[] nullable
resultsstring[] nullable
communicationMethod'PhoneCall' | 'Email' | 'InPerson' | 'Text'
customerCommunicatorstring nullable
actionType'RemoteTroubleshoot' | 'OnsiteTroubleshoot' | 'CustomerCommunication' | 'InternalCommunication' | 'GeneralNote'
staffCommunicatorsstring[] nullable

Response

OK

Changes

No recorded changes to this operation across all 1 revision of this API.