Schedule an AI voice-agent callback (callbacks scope required)

Schedules the team's Canarics AI agent to call a customer back. Only numbers the team already has call history with are accepted (consent gate, never cold calls). Max 20 per day per team; repeats to the same number are deduplicated. The call is placed by the outbound loop during 09:00-20:00 in the given timezone, up to 2 attempts; the analyzed result arrives as a call.analyzed webhook event.

post/api/v1/callbacks

Request

  • Base URL: https://salestick-backend-647994203646.europe-central2.run.app
  • URL: https://salestick-backend-647994203646.europe-central2.run.app/api/v1/callbacks
  • Auth: one of:
    • HTTP bearer
    • API key in header x-api-key

Request body

numberstring required

Customer number, E.164, with prior call history

reasonstring required

Why the customer is called back, grounded in their own request, becomes the agent's briefing

agentIdstring

Which voice agent calls, needed only when the team has several

timezonestring

IANA timezone for the calling window, default Europe/Riga

Response

Callback scheduled

callbackIdstring
statusstring
fromNumberstring
notestring

Changes

No recorded changes to this operation across all 1 revision of this API.