Skill Based Routing

List Account Attributes

Returns a list of attributes for the account.

Sideloads

The following sideloads are supported:

NameWill sideload
attribute_valuesThe attribute values available on the account

Allowed For

  • Agents and admins
get/api/v2/routing/attributes

Response

Success response

countinteger
next_pagestring nullable
previous_pagestring nullable

Example response

{
  "attributes": [
    {
      "created_at": "2017-12-01T19:29:31Z",
      "id": "15821cba-7326-11e8-b07e-950ba849aa27",
      "name": "color",
      "updated_at": "2017-12-01T19:29:31Z",
      "url": "https://{subdomain}.zendesk.com/api/v2/routing/attributes/15821cba-7326-11e8-b07e-950ba849aa27.json"
    }
  ]
}

Changes