Support

Open a support case

Open a case with BankSync support about this workspace, as the key’s user. Support replies by email and in the app. A user may hold ten open cases; the eleventh is refused (TOO_MANY_OPEN_CASES).

post/v1/support/cases

Request

  • Base URL: https://api.banksync.io
  • URL: https://api.banksync.io/v1/support/cases
  • Auth: one of:
    • API key in header X-API-Key
    • HTTP bearer

Headers

Idempotency-Keystring

Makes a retry safe: the same key with the same request replays the first answer for 24 hours instead of running twice, and the same key with a different request is a 409 IDEMPOTENCY_KEY_REUSED. Refusals a retry can outlive — 408, 409, 423, 425, 429 and every 5xx — are never replayed, so retrying with the same key after the cause clears runs the request.

Request body

subjectstring required

What the case is about, in a line

messagestring required

The opening message to BankSync support

kind'support' | 'feedback'

support (default): something is wrong or unclear. feedback: a suggestion.

idempotencyKeystring

A retry with the same key opens or posts nothing new

Response

The case

successtrue required

Changes

No recorded changes to this operation across all 1 revision of this API.