Cases
Create a case work (multi)
Enables an agent to take action on multiple cases at once. There are four types of actions that can be taken on a bulk level: assignment_created (assigning a user to the cases), assignment_removed (unassigning a user to the cases), status (changing the statuses), and closure (closing the cases).
post/cases/multi/works
Request
- Base URLhttps://sandbox.alloy.co/v1
- Auth
- OAuth 2Client credentialsToken URL/oauth/bearer
- or HTTP basic
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Response
Case
Example response
{
"message": "All cases updated!",
"updated-cases": [
"C-123",
"C-456"
]
}Changes
No recorded changes to this operation across all 2 revisions of this API.