Cases
Get case works for a case
Changed onRetrieves a list of case works defined for a given case by a case token. Case work is any action an agent takes on a case. Some examples of types of work are closure (close a case), status (change case status), assignment_created (assigning an agent), or note (leave a note on a case). All type of case work can have a note.
get/cases/{case_token}/works
Request
- Base URLhttps://sandbox.alloy.co/v1
- Auth
- OAuth 2Client credentialsToken URL/oauth/bearer
- or HTTP basic
- TypeScriptA function with typed inputs. Its response is checked against the schema.
Path parameters
case_tokenstring required
Token of case to get works for.
Response
CaseEvidence
Changes
- info
added the optional property
//to the response with the status - info
added the optional property
//to the response with the status
- info