Orders

Activate an order

Note: This operation is only available if you have the Orders feature enabled. If you are an existing Zuora <a href="https://docs.zuora.com?resourceId=billing-subscribe-and-amend" target="_blank">Subscribe and Amend</a> customer, we recommend you enable <a href="https://docs.zuora.com?resourceId=billing-overview-orders" target="_blank">Orders Harmonization</a> to access the <a href="https://docs.zuora.com?resourceId=billing-overview-orders" target="_blank">Orders</a> feature. With Orders, you can access both existing functions for subscription and billing management and the <a href="https://docs.zuora.com?resourceId=billing-orders-harmonization" target="_blank">new features</a> on Zuora Billing.

Activate order is only available for draft orders.

put/v1/orders/{orderNumber}/activate

Path parameters

orderNumberstring string required

Order number of a order in which you are to activate.

Headers

Accept-Encodingstring

Include the Accept-Encoding: gzip header to compress responses as a gzipped file. It can significantly reduce the bandwidth required for a response.

If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a Content-Encoding header with the compression algorithm so that your client can decompress it.

Content-Encodingstring

Include the Content-Encoding: gzip header to compress a request. With this header specified, you should upload a gzipped file for the request payload instead of sending the JSON payload.

Zuora-Track-Idstring

A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue.

The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (:), semicolon (;), double quote ("), and quote (').

Zuora-Entity-Idsstring

An entity ID. If you have Zuora Multi-entity enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you should not set this header.

Zuora-Org-Idsstring

Comma separated IDs. If you have <a href="https://docs.zuora.com/en/zuora-platform/organization-and-entity-management/multi-org/overview-of-multi-org" target="_blank">Zuora Multi-Org</a> enabled, you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header.

The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails. This header is important in Multi-Org (MO) setups because it defines the organization context under which the API should operate—mainly used for read access or data visibility filtering. If the header is not set, the operation is performed in scope of the user's accessible orgs.

Zuora-Versionstring

The minor API version.

For a list of available minor versions, see API upgrades.

Response

OK

processIdstring

The ID of the process that handles the operation.

requestIdstring uuid

Unique identifier of the request.

successboolean

Indicates whether the call succeeded.

accountIdstring

The account ID for the order. This field is returned instead of the accountNumber field if the returnIds query parameter is set to true.

accountNumberstring

The account number for the order.

creditMemoIdsstring[]

An array of the credit memo IDs generated in this order request. The credit memo is only available if you have the Invoice Settlement feature enabled. This field is returned instead of the creditMemoNumbers field if the returnIds query parameter is set to true.

creditMemoNumbersstring[]

An array of the credit memo numbers generated in this order request. The credit memo is only available if you have the Invoice Settlement feature enabled.

invoiceIdsstring[]

An array of the invoice IDs generated in this order request. Normally it includes one invoice ID only, but can include multiple items when a subscription was tagged as invoice separately. This field is returned instead of the invoiceNumbers field if the returnIds query parameter is set to true.

invoiceNumbersstring[]

An array of the invoice numbers generated in this order request. Normally it includes one invoice number only, but can include multiple items when a subscription was tagged as invoice separately.

orderIdstring

The ID of the order created. This field is returned instead of the orderNumber field if the returnIds query parameter is set to true.

orderNumberstring

The order number of the order created.

paidAmountstring

The total amount collected in this order request.

paymentIdstring

The payment Id that is collected in this order request. This field is returned instead of the paymentNumber field if the returnIds query parameter is set to true.

paymentNumberstring

The payment number that is collected in this order request.

paymentStatus'Error' | 'Processing' | 'Failed'

Specifies the outcome of payment collection for the order. If collectPayment is true and allowPaymentFailure is true, the order can still succeed even when payment does not, and this field shows the payment result in the response. The possible values are:

  • Error: Payment failed with a gateway decline, while the order, subscription, and invoice were still created successfully when allowPaymentFailure is true.
  • Processing: Payment was still in progress or not finalized in the response example for a simulated payment timeout, while the order succeeded.
  • Failed: Payment failed and the response included paymentErrorCode and paymentErrorMessage, while the order still completed successfully.
status'Draft' | 'Pending' | 'Completed' | 'Scheduled'

Status of the order. Pending is only applicable for an order that contains a CreateSubscription order action.

subscriptionIdsstring[]

Container for the subscription IDs of the subscriptions in an order. This field is returned if the returnIds query parameter is set to true.

Example response

{
  "commitments": [
    {
      "prepaymentType": "FullyPrepaid"
    }
  ],
  "refunds": [
    {
      "number": "R-00009564"
    }
  ],
  "writeOff": [
    {
      "invoiceNumber": "INV00051208"
    }
  ]
}

Changes