ZOzoho
WhatsApp

Get WhatsApp message details

Returns the complete details of a single WhatsApp message, including the rendered message content and the delivery event timeline. Requires an API token with the WhatsApp scope.

get/whatsapp/logs/{message_id}

Request

  • Base URL
    https://cpaas.zoho.com/v1.1
  • Auth
    API key in header Authorization

Response

WhatsApp message details retrieved successfully.

statusstring

Example response

{
  "data": {
    "from": "+14155550142",
    "to": "+919876543210",
    "status": "delivered",
    "process_state": "processed",
    "remote_ip": "10.61.232.23",
    "template_name": "OTP Verification",
    "content": {
      "body_text": "234234 is your verification code. For your security, do not share this code.",
      "footer_text": "This code expires in 1 minute.",
      "header_type": "IMAGE",
      "attachments": [
        {
          "file_key": "3d01bbf0-b6ac-11f1-8d56-b6d94062a427",
          "file_name": "pngFile.png",
          "file_type": "image/png",
          "file_size": 9471
        }
      ]
    },
    "events": [
      {
        "event_name": "delivered",
        "event_time": "2026-09-22T17:51:31+05:30"
      }
    ],
    "error_message": {
      "error": {
        "code": "TM_3301",
        "message": "Bad Syntax",
        "details": [
          {
            "code": "SERR_110",
            "message": "Parameter less than min occurrance",
            "target": "to"
          }
        ]
      }
    },
    "error_msg": "{\"error\":{\"code\":\"TM_3201\",\"details\":[{\"code\":\"GE_102\",\"message\":\"Mandatory field found empty\",\"target\":\"code\"}],\"message\":\"Mandatory Field missing\",\"request_id\":\"2d6f.14350939.wa1.380d2251-b680-11f1-b0ad-b6d94062a427.1a0c910e8f5\"}}"
  },
  "status": "success"
}

Changes

No recorded changes to this operation across all 1 revision of this API.