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Add reaction

Add an emoji reaction to a message. Platform support:

  • Telegram: Supports a subset of Unicode emoji reactions
  • WhatsApp: Supports any standard emoji (one reaction per message per sender)
  • Instagram and Facebook Messenger: Any standard emoji, subject to Meta's 24h messaging window
  • Slack: The emoji must have a Slack name (e.g. :thumbsup:); unnamed characters return 400
  • All others: Returns 400 (not supported)
post/v1/inbox/conversations/{conversationId}/messages/{messageId}/reactions

Path parameters

conversationIdstring required

The conversation ID

messageIdstring required

The platform message ID (as returned by GET /messages) or the Zernio message ID (as returned by the reaction webhook)

Request body

accountIdstring required

Account ID

emojistring required

Emoji character (e.g. "👍", "❤️")

Example request

{
  "emoji": "👍"
}

Response

The platform accepted the reaction request. This does not guarantee the reaction was placed: the platform never confirms what it acted on.

successboolean
messageIdstring

The Zernio message ID the reaction was resolved against

platformMessageIdstring

The platform message ID the reaction was sent for

Changes