Comments

Get post comments

Fetch comments for a specific post. Requires accountId query parameter.

Pass commentId (Facebook, Instagram, Reddit, TikTok) to fetch replies to a specific comment instead of the post's top-level comments. Facebook, Instagram and TikTok return the comment's replies, paged by limit/cursor; Reddit returns the focused comment thread instead. On Facebook and Instagram the requested comment itself comes back in the top-level comment field.

On Facebook, passing a COMMENT id as postId (instead of using commentId) is also supported for backwards compatibility and returns that comment's replies the same way. Prefer commentId for new integrations; it also works on Instagram, which rejects a comment id passed as postId. YouTube does not support either form, postId must be a video id.

Responses are cached for up to 10 minutes, so a page may lag new comments by that window. Do not poll this endpoint for real-time updates: subscribe to the comment.received webhook, which delivers new comments as they arrive. Your own writes (creating, replying to, or deleting a comment) refresh the cache immediately.

TikTok is served for accounts connected through the TikTok for Business app: postId is the TikTok video id, each top-level comment carries up to three inline replies, and commentId pages the full reply list of one comment. Developer-app TikTok accounts return 400 with code PLATFORM_LIMITATION.

On X (Twitter), when postId is itself a reply rather than the thread's root post, only replies to that specific post are returned, not the whole conversation thread.

Hidden comments: Facebook Pages and Instagram accounts connected through Instagram Login return them with isHidden: true. Instagram accounts connected through Facebook Login do not return them at all (Meta omits them, together with their replies), so a hidden comment and a deleted one look the same on this read.

get/v1/inbox/comments/{postId}

Path parameters

postIdstring required

Zernio post ID or platform-specific post ID. Zernio IDs are auto-resolved. LinkedIn third-party posts accept full activity URN or numeric ID. On Facebook, a comment ID is also accepted here and returns that comment's replies, kept for backwards compatibility; prefer the commentId query parameter, which also works on Instagram.

Query parameters

accountIdstring required
subredditstring

(Reddit only) Subreddit name

limitinteger

Maximum number of comments to return

cursorstring

Pagination cursor, returned by a previous call as pagination.cursor. This is the platform's own opaque paging value passed through verbatim: never construct, decode or validate it client-side.

commentIdstring

(Facebook, Instagram, Reddit and TikTok) Get replies to a specific comment. On Facebook and Instagram, the requested comment is returned in the top-level comment field and comments[] holds its replies.

Response

Comments for the post

statusstring
commentobject

(Facebook and Instagram only) Present when commentId was passed: the requested comment itself, in the same shape as an entry in comments[]. comments[] then holds that comment's replies instead of the post's top-level comments.

Changes