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Inbox Analytics

Get inbox response-time stats

Time-to-first-response stats. Pairs each received message with the next sent message in the same conversation and reports the delta as both summary statistics and a fixed-bucket histogram suited for the analytics page's TTR chart.

sampleSize reflects only conversations that received AND got a reply in the window. Received-but-never-answered conversations are excluded. Compare against /v1/analytics/inbox/volume's summary.received to compute reply rate.

Max date range is 365 days.

get/v1/analytics/inbox/response-time

Query parameters

fromDatestring date required
toDatestring date
profileIdstring
platformstring
accountIdstring

Response

Response-time summary + histogram

successboolean
fromstring date
tostring date nullable

Changes

Changed in 3 of the 56 revisions of this API.7

  • 2c04683ce6944See the full diff
    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    This revision also has 2 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

  • 3e6ddf2a99ea1See the full diff
    • ○

      added the optional property / to the response with the status

      response-optional-property-added

  • 0dba7d004d752See the full diff
    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added