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Accounts

Check account health

Returns detailed health info for a specific account including token status, permissions, and recommendations.

For WhatsApp accounts the response also includes platformConnection, a live probe of the Meta link behind the channel (the same read as GET /v1/whatsapp/number-info). The OAuth token can be perfectly valid while Meta refuses to serve the phone-number object (for example after a phone-side coexistence disconnect), so tokenStatus alone is not a liveness signal for WhatsApp. When the Meta link is dead, platformConnection.status is disconnected and the overall status is error. When Meta reports that the number's inbound message webhook does not reach Zernio, platformConnection.inboundWebhookSubscribed is false, an entry is added to issues, and the overall status is at least warning.

get/v1/accounts/{accountId}/health

Path parameters

accountIdstring required

The account ID to check

Response

Account health details

accountIdstring
platformstring
integrationLane'business' | 'developer'

TikTok only. The TikTok integration the account is connected through: business (TikTok for Business, Accounts API) or developer (the original integration). Absent on other platforms.

usernamestring
displayNamestring
status'healthy' | 'warning' | 'error'

Overall health status

issuesstring[]

List of issues found

recommendationsstring[]

Actionable recommendations to fix issues

Changes