Reply to review
Changed onPost a reply to a review. Requires accountId in request body.
Idempotency: send an Idempotency-Key header to make retries safe (e.g. after a client-side timeout where delivery is unknown): same key + same body replays the original response (with Idempotent-Replayed: true) instead of sending the reply to the platform again; same key + different body returns 422; a key still in flight returns 409. Keys are retained for 24 hours and are scoped to the credential and to this exact path, so reusing a key against a different reviewId returns 422 rather than replaying the other review's response.
Only successful (2xx) responses are stored for replay. If the request throws or returns a non-2xx status the key is released, so the header protects the "request succeeded but the response was lost" case. After an ambiguous failure (a 5xx or a network timeout) fetch the review before retrying with the same key, and treat a missing reply as inconclusive rather than as proof nothing was sent.
Request
- Base URL: https://zernio.com/api
- URL: https://zernio.com/api/v1/inbox/reviews/{reviewId}/reply
- Auth: HTTP bearer
Path parameters
Review ID (URL-encoded for Google Business Profile)
Headers
Optional client-generated unique key (e.g. a UUID) that makes retries safe. Same key + same body replays the original response; same key + different body → 422; key still processing → 409. A request cut off mid-handler (for example by a function timeout) can leave its key in progress, answering 409 until the key expires after 24 hours.
Request body
Response
Reply posted
Changes
- warning
added the new
accountenum value to the/response property for the response status - warning
added the new
accountenum value to the/response property for the response status
- warning
- info
added the optional property
to the response with the status - info
added the optional property
to the response with the status - info
added the optional property
to the response with the status - info
added the optional property
to the response with the status - info
added the optional property
to the response with the status - info
added the optional property
to the response with the status - info
added the optional property
to the response with the status - info
added the optional property
to the response with the status
- info