Reply to an ad comment

Reply to a first-level TikTok ad comment. Replies to replies are rejected. The response commentId identifies the new reply.

This operation is not idempotent; do not blindly retry an uncertain response.

Requirements

• Requires Ads access. The ad is resolved within the caller's accessible profiles.
• Requires a TT_USER or CUSTOMIZED_USER identity with comment-management permission.

Identity resolution

Unknown identity and video item fields are resolved only when needed for this action, then persisted for reuse. Comment-specific fields take precedence.

• 404 ad_not_found: TikTok no longer returns the ad needed to resolve identity. Check deletion or archival in TikTok Ads Manager. Listing can still succeed.
• 403 feature_not_available: unsupported or unavailable identity.
• 403 insufficient_permissions: denied access to ad details, with reconnect guidance and the upstream platformError.

Comment verification

Before moderation, Zernio verifies that the comment belongs to this ad using TikTok's ad-group comment listing.

• The default search window is the last 30 days.
• Use since/until for older comments, with at most 30 days between the dates.
• Lookups scan at most 2,000 ad-group comments; narrow the date window if exceeded.

Meta

Meta returns 501 feature_not_available with guidance to use the existing inbox comment endpoints and the account/post IDs from GET /v1/ads/{adId}/comments.