Cancel Sales Order in Zentail

Reason for cancellation. Validation for reasons can be found at https://developer.zentail.com/sales-channel-integration/valid-cancellation-reasons-per-channel

Channel status to mirror onto the order when the cancellation originates on the channel (e.g. an Amazon order cancelled on Seller Central). Leave empty for a seller-initiated cancellation so the channel status is unchanged.

The unique identifier for an order in Zentail

If the order is CANCELLED this will provide the reason for the cancellation.

The name of the sales channel where the order was placed.

Label for the sales channel in Zentail. Some customers might have multiple instances of the same sales channel. This label is used to distinguish between them.

The unique identifier for the order as provided by the sales channel.

An optional identifier that some sales channels provide in addition to the channelOrderId

Notes provided by the customer that placed the order

An identifier of the marketplace where the order was placed, if the sales channel provides multiple marketplaces.

The name of the customer that placed the order

The contact email of the customer that placed the order

The time that the order was placed. In ISO-8601 format

The time that the order was last updated in Zentail. In ISO-8601 format

The service level that was requested by the sales channel

The channel's service level after being standardized in Zentail. Unknown is returned if a Standard Service level can't be determined.

The earliest of the line items' lastestShipBy timestamps. This is a read-only field. In ISO-8601 format.

Indicates this is an Amazon order which was fulfilled by automatically FBA. This could be false while parts of the order are still routed to FBA if it's a multi-channel FBA order.

Whether the sales channel, rather than a merchant warehouse, is expected to fulfill this order.

Indicates this is a seller-fulfilled prime order.

Indicates this is a business order.