customerInquiries
Search customer inquiries
ADD ENDPOINT DESCRIPTION HERE
get/customerInquiries
Query parameters
querystring
sortstring
pageinteger
searchAfterstring
pageSizeinteger
Response
successful operation
topic'ONBOARDING' | 'FULFILMENT' | 'SERVICE' | 'ACCOUNTING' | 'TECH_IT' | 'MISCELLANEOUS_OTHER' | 'REPORTS'
The topic of the Customer Inquiry.
category'INBOUND' | 'PICKING_AND_PACKING' | 'SHIPMENT_AND_OUTBOUND' | 'ARTICLES_ITEMS_IN_ORDER' | 'DAMAGES' | 'RETURNS' | 'STOCK_DISCREPANCIES' | 'CARRIER_PICKUPS' | 'TRACKING_NUMBERS' | 'MISCELLANEOUS_OTHER_FULFILLMENT' | 'CARRIERS' | 'INVESTIGATIONS' | 'ACCOUNT_DETAILS_CHANGES' | 'MAPPING_BUNDLES_FULFILMENT_PLANS' | 'MISCELLANEOUS_OTHER_SERVICE' | 'KEY_ACCOUNTS' | 'NEW_SHOP' | 'INVOICE_ENQUIRIES' | 'REFUNDS_CREDIT_NOTES' | 'SERVICE_REPORT_ENQUIRIES' | 'SURCHARGES' | 'INSURANCE_CUSTOMS' | 'DUNNING' | 'CARRIER_RELATED_CHARGES' | 'CUSTOMS' | 'ONBOARDING_FEE' | 'DOUBLE_CHARGES_TRANSFERS' | 'PAYMENT_METHODS' | 'SEPA' | 'PAYMENT_CONFIRMATIONS' | 'SPECIAL_REQUESTS' | 'MISCELLANEOUS_OTHER_ACCOUNTING' | 'SYSTEM_ERRORS' | 'SHOP_INTEGRATION' | 'ADDING_USERS' | 'CHANGES_IN_CONNECTOR_ACCOUNT' | 'API_KEY_ROTATION' | 'MISCELLANEOUS_OTHER_TECH_IT' | 'SALES_ENQUIRY' | 'TRANSPORT_ENQUIRY' | 'ACCOUNT_DETAILS_CHANGE' | 'MAPPING_BUNDLE_FULFILMENT_PLAN' | 'CONTACTED_SALES_INSTEAD_OF_SERVICE' | 'KEY_ACCOUNT' | 'MISCELLANEOUS_OTHER' | 'ONBOARDING_SELF_SIGNUP' | 'OTHER_ONBOARDING_ISSUES' | 'ARTICLE_WEIGHT_REPORT' | 'CARTONAGE_REPORT' | 'RETURNS_REPORT' | 'BUNDLE_REPORT'
The category of the Customer Inquiry.
subCategory'FULFILMENT_WAREHOUSE' | 'INSURANCE' | 'CUSTOMS' | 'LOST_ITEMS' | 'DAMAGES' | 'CARRIER_DISPUTES' | 'MISCELLANEOUS_OTHER' | 'SHIPPING_PRICES' | 'OTHER_CHARGES'
The sub category of the Customer Inquiry.
subjectstring required
The subject of the Customer Inquiry.
sellerIdinteger required
The seller which initiated Customer Inquiry.
warehouseIdinteger required
The warehouse associated to the Customer Inquiry.
idinteger
status'WITH_YOU' | 'WITH_LOGSTA' | 'RESOLVED'
createdstring date-time
resolvedAtstring date-time
resolvedBy'LOGSTA' | 'CLIENT'
usernamestring
userEmailstring