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Resolution Center Cases

Retrieve Resolution Center Case Summary

Aggregates the same cases GET /resolution_center_cases lists, using the same filters. Use it to build status tabs and issue filters without paging the whole list.

get/resolution_center_cases/summary

Query parameters

groupsstring[]

Which breakdowns to return, keyed by these names under groups. Repeat the parameter to ask for several; omit it for all of them.

[
  "status"
]
account_idstring

The account to summarize cases for (biz_ tag).

user_idstring

Only cases opened by this customer — a user_ tag, or me for the calling user.

statusstring[]

Only cases in these statuses.

[
  "awaiting_merchant"
]
reasonstring[]

Only cases opened for these reasons.

[
  "fraudulent"
]
outcomestring[]

Only closed cases that ended these ways.

[
  "customer_won"
]
created_beforestring

Only count cases created before this ISO 8601 timestamp.

created_afterstring

Only count cases created after this ISO 8601 timestamp.

Headers

Api-Version-Datestring
Example:2026-09-25

Pins the request to a dated API version.

Response

summary returned

totalinteger required

How many cases match the filters.

Example response

{
  "groups": {
    "reason": {
      "product_not_received": 1
    },
    "status": {
      "awaiting_merchant": 1
    }
  },
  "total": 1
}

Changes

Changed in 2 of the 74 revisions of this API.3

  • f1020c3ecda42See the full diff
    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    This revision also has 9 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

  • 099fdc3be4221See the full diff
    • ○

      endpoint added

      endpoint-added

    This revision also has 4 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

Of the 74 revisions, 1 has no diff computed.