WHwhispa
qa-insights

Get Agent Detail

Agent drill: recent form, aggregate scorecard vs team, tag strengths, recent calls, and the coaching narrative.

get/qa-insights/agents/{user_id}

Request

  • Base URL
    https://dev.whispa.net (the document declares no server; this is the origin it was published from)
  • Auth
    • OAuth 2
      Password
      Token URL: auth/bearer/login
    • or API key in cookie access_token

Path parameters

user_idstring uuid required

Query parameters

period_typestring
anchorstring date nullable
regenerateboolean
team_idstring uuid nullable

Team filter; team leads are fixed to their assigned team

Response

Successful Response

user_idstring required
namestring required
view'daily' | 'weekly' required
engaged_callsinteger required
total_callsinteger required
sufficientboolean required

Changes

No recorded changes to this operation across all 1 revision of this API.