WHwhispa
calls

Get Call Replay Data

Get replay data for a completed call.

Returns timestamped session events for synchronized replay of the call session. Replay follows the same agent/team/admin read scope as call detail.

get/calls/{call_id}/replay

Request

  • Base URL
    https://dev.whispa.net (the document declares no server; this is the origin it was published from)
  • Auth
    • OAuth 2
      Password
      Token URL: auth/bearer/login
    • or API key in cookie access_token

Path parameters

call_idstring uuid required

Query parameters

mode'playback' | 'reanalysis'

Replay mode selection.

Response

Successful Response

idstring uuid required
started_atstring date-time required
duration_secondsinteger nullable required
has_audioboolean required

Whether audio is available for playback

has_provider_recordingboolean

Whether the telephony provider hosts a recording playable through /calls/{call_id}/provider-recording-url (TCN). Replay falls back to it when has_audio is false; it is on the provider's timeline.

audio_file_pathstring nullable

S3 path to audio file if available

scenariostring nullable required
is_transcript_fallbackboolean

True when replay only includes transcript events (no persisted analysis)

Changes

No recorded changes to this operation across all 1 revision of this API.