Report a physical card as stolen

Use this when a cardholder reports their card as taken rather than mislaid.

It reports the physical card identified by the id path parameter as stolen. The instrument is destroyed, not merely deactivated, and can never be used again.

Funds remaining on the card aren't lost. Once a replacement is requested, they are transferred to the replacement card.

:::note If the card was mislaid rather than taken, use Report a physical card as lost instead. A card can be marked as one or the other, not both. :::

Prerequisites

The card must be physical and already activated (PHYSICAL_CARD_NOT_ACTIVATED), and not already marked or destroyed.

Next steps

Reporting a card stolen does not order a replacement. Call Replace a lost or stolen physical card to issue one.