tickets

Reply on a ticket (any org member; reopens a resolved ticket)

post/v1/orgs/{org_id}/tickets/{reference}/messages

Request

  • Base URL: https://api.wavehouse.cloud
  • URL: https://api.wavehouse.cloud/v1/orgs/{org_id}/tickets/{reference}/messages
  • Auth: one of:
    • API key in cookie whc_session
    • HTTP bearer
    • API key in header X-API-Key

Path parameters

org_idstring required
referencestring required

Headers

Idempotency-Keystring

A unique value you choose per logical request (a random UUID). A retry with the same key and the same request within 24 hours returns the first response, marked Idempotency-Replayed: true, instead of acting twice. The same key with a different request is refused with 422; one sent while the first is still running gets 409.

Request body

bodystring required

Markdown reply. Longer than the server's message bound is truncated.

Response

Created

statusstring required

the ticket's status after this reply

Changes

No recorded changes to this operation across all 1 revision of this API.