chat

add customer note

Adds a note to a customer chat for internal reference.

post/instances/{id}/client/action/add-customer-note

Request

  • Base URL: https://waapi.app/api/v1
  • URL: https://waapi.app/api/v1/instances/{id}/client/action/add-customer-note
  • Auth: HTTP bearer

Path parameters

idinteger required

Instance ID

Request body

chatIdstring required

Chat ID <countrycode_short><usernumber>@c.us or @g.us for groups

notestring required

The note text to add to the customer

Example request

{
  "chatId": "50664083362@c.us",
  "note": "VIP customer, handle with care"
}

Response

Request reached the instance. data.status reports whether the action was carried out; on error data carries message and explanation. Payload: Customer note added successfully.

status'success' | 'error'

Whether the request reached the instance. success here does not mean the action was carried out — that is reported by data.status, which is the authoritative one. A malformed input arrives as status: success with data.status: error.

Example response

{
  "status": "success",
  "data": {
    "status": "success",
    "data": {
      "chatId": "1234567890@c.us",
      "saved": true
    }
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.