Owner

Edit case

post/v1/cases/{id}/plan

Request

  • Base URL: https://api.vicem.ai
  • URL: https://api.vicem.ai/v1/cases/{id}/plan
  • Auth: HTTP bearer

Path parameters

idstring required

Request body

template'general' | 'refund' | 'repair' | 'flight' | 'cancel' | 'lower_bill'
fieldsobject

Response

OK

idstring required
status'drafted' | 'open' | 'waiting' | 'needs_owner' | 'done' | 'given_up' | 'cancelled' required
titlestring required
goalstring required
counterpartNamestring nullable required
source'chat' | 'mail' | 'connector' required
nextActionKind'call' | 'email' | 'wait_reply' | 'wait_callback' | 'ask_owner' nullable required
nextActionAtstring date-time required
nextActionReasonstring nullable required
askIdstring required
payloadHashstring nullable required
attemptsinteger required
stage'arrival' | 'visit' | 'web_form' | 'claim' nullable
parkedReasonstring nullable
createdAtstring date-time required
approvedAtstring date-time required
closedAtstring date-time required

Changes

No recorded changes to this operation across all 1 revision of this API.