articles

Get an article by its ID

Changed on

Returns a single article by ID within the specified knowledge base.

Rate limit: 300 requests per minute

get/knowledge-bases/{id}/articles/{article_id}

Request

  • Base URL
    https://api.usepylon.com
  • URL
    https://api.usepylon.com/knowledge-bases/{id}/articles/{article_id}
  • Auth
    HTTP bearer

Path parameters

idstring required

The KnowledgeBaseID of the article to fetch.

article_idstring required

The ID of the article to fetch.

Query parameters

languagestring

The language code to fetch the article in. If not provided, returns the default language.

Response

request_idstring required

The request ID for tracking.

Example response

{
  "data": {
    "tags": [
      {
        "object_type": "issue"
      }
    ],
    "visibility_config": {
      "customer_visibility_condition": {
        "subfilters": [
          {
            "field": "state",
            "operator": "equals",
            "value": "new"
          }
        ]
      }
    }
  }
}

Changes

    • warning

      added the new not enum value to the /// response property for the response status

    • warning

      added the new time_is_in_last enum value to the /// response property for the response status

    • warning

      added the new time_is_in_next enum value to the /// response property for the response status

    • warning

      added the new time_is_not_in_last enum value to the /// response property for the response status

    • warning

      added the new time_is_not_in_next enum value to the /// response property for the response status

    • info

      added the optional property // to the response with the status