voice_calls

Get voice calls (with recordings and transcripts) for an issue.

Changed on

Returns voice call records for the specified phone issue. Each call includes its recordings, with parsed transcript segments and a presigned download URL for the audio file. Recordings whose transcript has not yet completed are omitted; refetch later to see them.

Rate limit: 120 requests per minute

get/issues/{id}/voice-calls

Request

  • Base URL
    https://api.usepylon.com
  • URL
    https://api.usepylon.com/issues/{id}/voice-calls
  • Auth
    HTTP bearer

Path parameters

idstring required

The ID of the issue to fetch voice calls for.

Response

request_idstring required

The request ID for tracking.

Changes

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      the response property // became required for the status

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      the response property //// became required for the status

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      the response property // became required for the status

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