Chats
Get a chat by external channel id
Looks up the chat session linked to a Discord or Slack channel. Link a chat by passing externalChannelId when you create it.
get/v1/chats/by-external
Query parameters
source'discord' | 'slack' required
Messaging platform the channel belongs to.
Example:discord
Messaging platform the channel belongs to.
idstring required
Channel ID on that platform.
Example:channel_123
Channel ID on that platform.
Response
Chat fetched successfully
Changes
No recorded changes to this endpoint across all 8 revisions of this API.