Chats

Get a chat by external channel id

Looks up the chat session linked to a Discord or Slack channel. Link a chat by passing externalChannelId when you create it.

get/v1/chats/by-external

Query parameters

source'discord' | 'slack' required

Messaging platform the channel belongs to.

Example:discord

Messaging platform the channel belongs to.

idstring required

Channel ID on that platform.

Example:channel_123

Channel ID on that platform.

Response

Chat fetched successfully

chatIdstring required
titlestring required
createdAtstring required
updatedAtstring required
pinnedAtstring nullable required

Changes

No recorded changes to this endpoint across all 8 revisions of this API.