public-concentrix

Public Conversations

List conversations with summaries, outcomes, and metadata. Filterable by outcome, domain, and sentiment.

get/api/public/concentrix/{product_id}/conversations

Request

Path parameters

product_idstring required

Query parameters

outcomestring nullable

Filter by outcome: resolved, escalated, abandoned, failed

domainstring nullable

Filter by routed domain

sentimentstring nullable

Filter by sentiment: positive, neutral, negative, frustrated

limitinteger
offsetinteger

Response

Successful Response

unknown required

Changes

No recorded changes to this operation across all 4 revisions of this API.