FlexV1InsightsAssessmentsComment

To create a comment assessment for a conversation

Changed on

To create a comment assessment for a conversation

post/v1/Insights/QualityManagement/Assessments/Comments

Request

  • Base URL
    https://flex-api.twilio.com
  • URL
    https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments/Comments
  • Auth
    HTTP basic

Headers

Authorizationstring

The Authorization HTTP request header

Request body application/x-www-form-urlencoded

CategoryIdstring required

The ID of the category

CategoryNamestring required

The name of the category

Commentstring required

The Assessment comment.

SegmentIdstring required

The id of the segment.

AgentIdstring required

The id of the agent.

Offsetnumber required

The offset

Response

Created

account_sidstring nullable

The SID of the Account that created the Flex Insights resource and owns this resource.

assessment_sidstring nullable

The SID of the assessment.

commentunknown
offsetstring nullable

The offset

reportboolean nullable

The flag indicating if this assessment is part of report

weightstring nullable

The weightage given to this comment

agent_idstring nullable

The id of the agent.

segment_idstring nullable

The id of the segment.

user_namestring nullable

The name of the user.

user_emailstring nullable

The email id of the user.

timestampstring nullable

The timestamp when the record is inserted

urlstring uri nullable

Changes

    • breaking

      the response's property type changed from number to string for status

    • breaking

      the response's property type changed from number to string for status

    • breaking

      the response's property type changed from number to string for status

    • breaking

      the response's property type changed from object to no type for status