POST /v1/Configuration – Twilio

FlexV1Assessments3

FlexV1Channel4

FlexV1Configuration2

FlexV1ConfiguredPlugin2

FlexV1FlexFlow5

FlexV1InsightsAssessmentsComment2

FlexV1InsightsConversations1

FlexV1InsightsQuestionnaires5

FlexV1InsightsQuestionnairesCategory4

FlexV1InsightsQuestionnairesQuestion4

FlexV1InsightsSegments1

FlexV1InsightsSession1

FlexV1InsightsSettingsAnswerSets1

FlexV1InsightsSettingsComment1

FlexV1InsightsUserRoles1

FlexV1Interaction3

FlexV1InteractionChannel3

FlexV1InteractionChannelInvite2

FlexV1InteractionChannelParticipant3

FlexV1InteractionTransfer3

FlexV1Plugin4

FlexV1PluginArchive1

FlexV1PluginConfiguration3

FlexV1PluginConfigurationArchive1

FlexV1PluginRelease3

FlexV1PluginVersionArchive1

FlexV1PluginVersions3

FlexV1ProvisioningStatus1

FlexV1WebChannel5

FlexV1Configuration

Changed on Sep 28, 2026

post/v1/Configuration

Request

Base URL
https://flex-api.twilio.com
URL
https://flex-api.twilio.com/v1/Configuration
Auth
- HTTP basic
- or HTTP bearer

Request body

object required

Response

account_sidstring nullable

The SID of the Account that created the Configuration resource.

date_createdstring date-time nullable

The date and time in GMT when the Configuration resource was created specified in ISO 8601 format.

date_updatedstring date-time nullable

The date and time in GMT when the Configuration resource was last updated specified in ISO 8601 format.

attributesunknown

status'ok' | 'inprogress' | 'notstarted'

The status of the Flex onboarding. Can be: ok, inprogress,notstarted.

taskrouter_workspace_sidstring nullable

The SID of the TaskRouter Workspace.

taskrouter_target_workflow_sidstring nullable

The SID of the TaskRouter target Workflow.

taskrouter_target_taskqueue_sidstring nullable

The SID of the TaskRouter Target TaskQueue.

taskrouter_worker_channelsunknown

taskrouter_worker_attributesunknown

taskrouter_offline_activity_sidstring nullable

The TaskRouter SID of the offline activity.

runtime_domainstring nullable

The URL where the Flex instance is hosted.

messaging_service_instance_sidstring nullable

The SID of the Messaging service instance.

chat_service_instance_sidstring nullable

The SID of the chat service this user belongs to.

flex_service_instance_sidstring nullable

The SID of the Flex service instance.

flex_instance_sidstring nullable

The SID of the Flex instance.

ui_languagestring nullable

The primary language of the Flex UI.

ui_attributesunknown

ui_dependenciesunknown

ui_versionstring nullable

The Pinned UI version.

service_versionstring nullable

The Flex Service version.

call_recording_enabledboolean nullable

Whether call recording is enabled.

call_recording_webhook_urlstring nullable

The call recording webhook URL.

crm_enabledboolean nullable

Whether CRM is present for Flex.

crm_typestring nullable

The CRM type.

crm_callback_urlstring nullable

The CRM Callback URL.

crm_fallback_urlstring nullable

The CRM Fallback URL.

crm_attributesunknown

public_attributesunknown

plugin_service_enabledboolean nullable

Whether the plugin service enabled.

plugin_service_attributesunknown

outbound_call_flowsunknown

serverless_service_sidsstring[] nullable

The list of serverless service SIDs.

queue_stats_configurationunknown

notificationsunknown

markdownunknown

urlstring uri nullable

The absolute URL of the Configuration resource.

flex_insights_hrunknown

flex_insights_drilldownboolean nullable

Setting this to true will redirect Flex UI to the URL set in flex_url

flex_urlstring nullable

URL to redirect to in case drilldown is enabled.

debugger_integrationunknown

flex_ui_status_reportunknown

agent_conv_end_methodsunknown

citrix_voice_vdiunknown

offline_configunknown

Changes

Sep 28, 2026v1185d7522d33c Revision changes
- info
  the endpoint scheme security access_token_bearer was added to the API
Jul 3, 2025v10e4cd336d78a Revision changes
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the / response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the / response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the / response's property type changed from object to no type for status
- breaking
  the / response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status
- breaking
  the response's property type changed from object to no type for status

Operation history (4 revisions)

Request

Request body

Response 200OK

Changes

Response