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ConversationsV2Conversation

Fetch Conversation

Retrieve a Conversation.

get/v2/Conversations/{id}

Response

OK

idstring required

Conversation ID.

accountIdstring required

Account ID.

configurationIdstring required

Configuration ID.

status'ACTIVE' | 'INACTIVE' | 'CLOSED'

Lifecycle status of a Conversation.

namestring nullable

Conversation name.

createdAtstring date-time

Timestamp when this Conversation was created.

updatedAtstring date-time

Timestamp when this Conversation was last updated.

Example response

{
  "id": "conv_conversation_00000000000000000000000001",
  "accountId": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
  "configurationId": "conv_configuration_00000000000000000000000001",
  "status": "ACTIVE",
  "name": "Customer Support - Multi-channel",
  "createdAt": "2023-07-01T12:00:00Z",
  "updatedAt": "2023-07-01T12:30:00Z"
}

Changes