disputeManagement

Post a dispute

This endpoint allows you to recover a retail dispute. The response includes key transaction information, such as the transaction status, as well as amounts, and account details for payment or authorization transactions.

post/collections/recovery/dispute

Headers

Authorizationstring required

Idempotency-Keystring required

Request body

transactionIdstring required

Transaction ID retrieved from a Trustly Dispute Webhook.

amountstring required

The amount to be captured. If the value is omitted, the maximum allowed amount is captured. (maximum of 10 characters with support for 2 decimal places).

Response

transactionIdstring required

A unique transaction identifier generated by Trustly (15 character max).

transactionType'0' | '1' | '2' | '3' | '4' | '5' | '6' | '7' | '8' | '10' required

Type of transaction record. See Transaction Types

currency'USD' required

3-letter ISO Currency Code. Currently only USD is supported.

amountstring required

The amount of the transaction. (10 characters with support for 2 decimal places)

pendingstring required

The total amount that is still pending completion. (10 characters with support for 2 decimal places)

paidstring required

The total amount that was already paid. (10 characters with support for 2 decimal places)

refundedstring required

The total amount that was refunded. (10 characters with support for 2 decimal places)

reversedstring required

The total amount that was reversed. (10 characters with support for 2 decimal places)

balancestring required

The balance of the amount paid, minus the amount reversed and/or refunded. (10 characters with support for 2 decimal places)

status'0' | '1' | '2' | '3' | '4' | '5' | '6' | '7' | '8' | '10' | '11' | '12' | '13' | '14' required

Status code of the Payment Provider Transaction record. See Transaction Types

statusMessagestring required

A descriptive status message. (120 characters)

ipstring required

The client IP address in IPv4 or IPv6 format.

createdAtinteger required

The date and time the transaction was created as a UNIX timestamp.

processedAtinteger required

The date and time the transaction was processed as a UNIX timestamp.

completedAtinteger required

The date and time the transaction was completed as a UNIX timestamp.

updatedAtinteger required

The date and time the transaction was last updated as a UNIX timestamp.

ppTrxIdstring

internal use only

merchantReferencestring required

Merchants internal reference id for the transaction.

expiredAtinteger

The date and time the preauthorization will expire as a UNIX timestamp.

recordVersionnumber double required

The current record version.

originalTransactionIdstring

feestring

timeZonestring

representmentScheduledAtnumber double

paymentProcessorTypestring

statusCodestring

preAuthorizedboolean

Changes

No recorded changes to this endpoint across all 1 revision of this API.