Mail Order Management APIs

Unsuspend Mail Order

API to unsuspend any suspended Mail Order

post/partner/unsuspendMailOrder

Request

  • Base URL: https://bll.titan.email
  • URL: https://bll.titan.email/partner/unsuspendMailOrder
  • Auth: none declared

Request body

titanOrderIdnumber required

The unique order ID against each domain provisioned with Titan

suspensionTypestring required

Reason for the suspension (e.g. abuse, expiry, or any custom value). Use expiry for non-renewal suspensions — only expiry suspensions are automatically lifted when the order renews. All other suspension types must be removed manually.

notestring

Any internal description / ticket ID, visible in the parter-panel only to the partners support team. This is so that more info is communicated, and the next agent knows what to do with this case.

Example request

{
  "titanOrderId": 1,
  "suspensionType": "abuse",
  "note": "any internal description just for reference"
}

Response

OK

reqIDstring required
newStatus'active' | 'suspended'

<span data-no-badge></span>An order can have multiple suspensions added, for eg. by the partner due to a payment related issue or by titan due to abuse. After removing a suspension added by the partner, the domain may still be suspended, due to other suspensions. This newStatus reflects the status after making the unsuspend API call.

Example response

{
  "reqID": "server.req.id"
}

Changes

No recorded changes to this operation across all 1 revision of this API.