Departments are teams or groups of operators that handle specific types of customer inquiries or problems.

You can use this endpoint to retrieve a complete list of departments, along with their ID and name.

Please be aware that the 'General' department is the default option and contains all operators.

{
  "departments": [
    {
      "id": "89b3bae3-88b3-45e4-b94a-814dd7f3df76",
      "name": "General"
    }
  ]
}