TItidio
Lyro thread details

Get lyro_thread_details

This endpoint provides you with raw data for threads handled by the Lyro AI Agent.

get/lyro_thread_details

Request

  • Base URL
    https://taa.data.tidio.com
  • URL
    https://taa.data.tidio.com/lyro_thread_details
  • Auth
    API key in header X-Tidio-Openapi-Client-Id and API key in header X-Tidio-Openapi-Client-Secret

Query parameters

_unique_idstring

Technical field used as primary key of the model.

thread_idstring

Unique identifier of the Lyro AI Agent thread.

thread_started_atstring

Timestamp when the Lyro AI Agent thread started.

thread_ended_atstring

Timestamp when the Lyro AI Agent thread ended.

conversation_idstring

Identifier of the conversation associated with the Lyro AI Agent thread.

visitor_idstring

Identifier of the visitor who participated in the conversation.

first_message_intentstring

Intent of the first message in the thread.

initial_message_channelstring

Determines the channel on which the first thread message was sent.

ind_thread_transferred_to_agentstring

Indicator of whether the thread was transferred to a human agent.

thread_resolutionstring

Resolution status or outcome of the Lyro AI Agent thread (resolved/unresolved).

thread_first_message_idstring

Identifier of the first message of Lyro AI Agent thread.

thread_last_message_idstring

Identifier of the last message of Lyro AI Agent thread.

ind_thread_initiated_by_lyro_proactive_rolestring

Indicator of whether the thread was initiated by Lyro Proactive Role.

_updated_atstring

Technical timestamp (UTC, NTZ)

selectstring

Filtering Columns

orderstring

Ordering

offsetstring

Limiting and Pagination

limitstring required
Example:100

Maximum rows to return. Pre-filled with 100 to keep the request fast. The API applies no implicit limit -- an unbounded query against a large table exceeds the 25s statement timeout and returns 408, so raise this in steps and page rather than clearing it.

Headers

Rangestring

Limiting and Pagination

Range-Unitstring

Limiting and Pagination

Prefer'count=none'

Preference

Response

OK

_unique_idnumber

Technical field used as primary key of the model.

project_idnumber

Identifier of the project to which the thread belongs.

thread_idnumber

Unique identifier of the Lyro AI Agent thread.

thread_started_atstring date-time

Timestamp when the Lyro AI Agent thread started.

thread_ended_atstring date-time

Timestamp when the Lyro AI Agent thread ended.

conversation_idnumber

Identifier of the conversation associated with the Lyro AI Agent thread.

visitor_idstring

Identifier of the visitor who participated in the conversation.

first_message_intentstring

Intent of the first message in the thread.

initial_message_channelstring

Determines the channel on which the first thread message was sent.

ind_thread_transferred_to_agentnumber

Indicator of whether the thread was transferred to a human agent.

thread_resolutionstring

Resolution status or outcome of the Lyro AI Agent thread (resolved/unresolved).

thread_first_message_idnumber

Identifier of the first message of Lyro AI Agent thread.

thread_last_message_idnumber

Identifier of the last message of Lyro AI Agent thread.

ind_thread_initiated_by_lyro_proactive_rolenumber

Indicator of whether the thread was initiated by Lyro Proactive Role.

_updated_atstring date-time

Technical timestamp (UTC, NTZ)

Changes

No recorded changes to this operation across all 1 revision of this API.