Saved Replies

List saved replies

List saved replies.

get/saved-replies

Request

  • Base URL
    https://api.thrivedesk.com/v1
  • Auth
    HTTP bearer

Query parameters

inbox_idstring required

Inbox to list saved replies for. Pass "all" for every inbox plus global replies.

Response

Success.

Example response

{
  "data": [
    {
      "id": "8c7b6a5d-4e3f-4a2b-9c1d-0e1f2a3b4c5d",
      "name": "Refund acknowledgement",
      "message": "<p>We've started your refund and will email confirmation shortly.</p>",
      "folder": "Billing",
      "inbox_id": "3f7c1e94-2b6a-4d0e-8c5f-9a1b2c3d4e5f",
      "uses_count": 12,
      "created_at": "2026-07-10T09:00:00Z",
      "updated_at": "2026-07-10T09:00:00Z"
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.