Reports

Conversation volume report

Conversation volume report.

get/reports/{inbox_id}/conversations

Request

Base URL
https://api.thrivedesk.com/v1
Auth
HTTP bearer

Path parameters

inbox_idstring required

Inbox identifier.

Query parameters

start_datestring date required

Start of the reporting window.

end_datestring date required

End of the reporting window.

Response

Success.

total_conversationsinteger

new_conversations_countinteger

resolutions_countinteger

contacts_helped_countinteger

Example response

{
  "new_conversations": [
    {
      "count": 12,
      "year": 2026,
      "month": 7,
      "day": 10
    }
  ],
  "resolutions": [
    {
      "count": 12,
      "year": 2026,
      "month": 7,
      "day": 10
    }
  ],
  "contacts_helped": [
    {
      "count": 12,
      "year": 2026,
      "month": 7,
      "day": 10
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.