Ticket messages

Add an internal note

post/tickets/{ticket}/note

Request

  • Base URL: https://there-there.app/api
  • URL: https://there-there.app/api/tickets/{ticket}/note
  • Auth: HTTP bearer

Path parameters

ticketstring required

Ticket ULID.

Headers

X-Workspace-Idinteger

Workspace ID this request targets. Required for tokens that have access to multiple workspaces or to all workspaces. Optional for tokens scoped to a single workspace (auto-resolved). Find the ID under Settings > Account > API Tokens or Settings > Workspace > General.

Request body

bodystring required
attachment_idsstring[]

Upload tokens from POST /attachments. Embed a token as <img src="cid:TOKEN"> in the body to render it inline.

Example request

{
  "attachment_ids": [
    "upl_screenshot_8f3c1a"
  ]
}

Response

Note message created

Changes

No recorded changes to this operation across all 1 revision of this API.