Get Contact by External ID

Retrieves detailed contact information including current call status and history using external contact id as an identifier

get/v1/get-contact-by-external-id/{external_contact_id}

Path parameters

external_contact_idstring uuid required

The telli contact ID

Response

Contact details retrieved successfully

contact_idstring uuid

The telli contact ID

external_contact_idstring

Your unique internal identifier for the contact

external_urlstring uri

External URL linking to the contact in your CRM or external system

created_atstring date-time

When the contact was created

in_call_sincestring date-time

Timestamp of when current call started, null if not in call

reached_atstring date-time

When the contact was last successfully reached

call_attemptsinteger

Number of call attempts made to this contact

next_call_atstring date-time

When the next call is scheduled, null if no call scheduled

auto_dialer_status'in_dialer' | 'not_in_dialer'

Whether the contact is currently enrolled in the auto dialer. Matches the status field of the auto_dialer_status_changed webhook.

Changes

No recorded changes to this endpoint across all 1 revision of this API.