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Display Identity Records

Update a DIR (no enterprise_id required)

Edit a DIR. Only DIRs in draft, rejected, unsuccessful, or suspended are editable. PATCH is a pure edit — status is never changed by this endpoint. To re-vet after editing, call POST /v2/dir/{dir_id}/submit explicitly.

patch/dir/{dir_id}

Path parameters

dir_idstring uuid required
Example:16635d38-75a6-4481-82e8-69af60e05011

The DIR id. Lowercase UUID.

Request body

display_namestring

Name shown to call recipients. 1–35 characters, no emoji, not whitespace-only.

resellingboolean

Set to true if your organization places calls on behalf of other enterprises (BPO/reseller). Updating this triggers re-vetting on next submit.

authorizer_namestring

Name of the person at your enterprise authorizing this DIR. Must be a real individual.

authorizer_emailstring email

Contact email of the authorizer. Telnyx may send verification or infringement notices here.

logo_urlstring uri

Publicly accessible HTTPS URL (max 128 chars) to a 256x256 BMP logo (max 1 MB).

call_reasonsstring[]

1–10 reasons your business calls customers. Validate phrasing against POST /call_reasons/validate.

Response

DIR updated.

Example response

{
  "data": {
    "id": "16635d38-75a6-4481-82e8-69af60e05011",
    "enterprise_id": "4a6192a4-573d-446d-b3ce-aff9117272a6",
    "display_name": "Acme Plumbing",
    "certify_brand_is_accurate": true,
    "certify_no_shaft_content": true,
    "certify_ip_ownership": true,
    "authorizer_name": "Sam Owner",
    "authorizer_email": "sam@acmeplumbing.example.com",
    "logo_url": "https://acmeplumbing.example.com/logo-256.bmp",
    "call_reasons": [
      {
        "reason": "Appointment reminders",
        "created_at": "2026-04-26T18:06:51.940749Z"
      }
    ],
    "documents": [
      {
        "document_id": "2a7e8337-e803-4057-a4ae-26c40eb0bc6c",
        "document_type": "business_registration",
        "description": "Certificate of incorporation."
      }
    ],
    "rejection_reasons": [
      {
        "code": "documentation_incomplete",
        "title": "Documentation incomplete",
        "detail": "Provided documents do not establish business identity.",
        "message": "Please re-upload a clearer scan of the certificate."
      }
    ],
    "created_at": "2026-04-26T18:06:51.940749Z",
    "updated_at": "2026-04-26T18:09:24.785211Z",
    "submitted_at": "2026-04-26T18:07:03.716411Z",
    "verified_at": "2026-04-26T18:07:29.537926Z",
    "expiring_at": "2027-04-26T18:07:29.537981Z"
  }
}

Changes