Campaign

Submit campaign appeal for manual review

Changed on

Submits an appeal for rejected native campaigns in TELNYX_FAILED or MNO_REJECTED status. The appeal is recorded for manual compliance team review and the campaign status is reset to TCR_ACCEPTED. Note: Appeal forwarding is handled manually to allow proper review before incurring upstream charges.

post/10dlc/campaign/{campaignId}/appeal

Request

  • Base URL: https://api.telnyx.com/v2
  • URL: https://api.telnyx.com/v2/10dlc/campaign/{campaignId}/appeal
  • Auth: HTTP bearer

Path parameters

campaignIdstring uuid required
Example:5eb13888-32b7-4cab-95e6-d834dde21d64

The Telnyx campaign identifier

Request body

appeal_reasonstring required

Detailed explanation of why the campaign should be reconsidered and what changes have been made to address the rejection reason.

Example request

{
  "appeal_reason": "The website has been updated to include the required privacy policy and terms of service."
}

Response

Appeal recorded successfully. Campaign status updated to TCR_ACCEPTED for manual compliance review.

appealed_atstring date-time

Timestamp when the appeal was submitted

Changes

  • 19db5ee4ec59Revision changes
    • breaking

      the // response's property type changed from integer to string, and format from int32 to no format for status

    • info

      added the optional property // to the response with the status

  • a6a61a29ecddRevision changes
    • breaking

      the // response's property type changed from string to integer, and format from no format to int32 for status

    • info

      added the optional property // to the response with the status