TAtamara
Dispute Management

Accept claim and issue a refund

This API allows you to update an existing dispute with a new comment. NOTE: This API does not allow you to change the state of the dispute, only add a new comment

post/external/merchants/orders/disputes/{dispute_id}

Request

  • Base URL
    https://api-sandbox.tamara.co
  • URL
    https://api-sandbox.tamara.co/external/merchants/orders/disputes/{dispute_id}
  • Auth
    HTTP bearer

Request body multipart/form-data

commentstring required

Enter your dispute comment to be updated on the dispute activity log

attachmentunknown
delivery_providerstring

Enter the name of the delivery provider/shipping company that was used in delivering your product

order_delivery_tracking_idstring

Enter the tracking ID, Airway Bill (AWB) or identifier of the shipment that relates to this disputed order

Example request

{
  "comment": "Lorem ipsum dolor",
  "delivery_provider": "SMSA",
  "order_delivery_tracking_id": "A123456"
}

Response

Dispute updated successfully

Changes

No recorded changes to this operation across all 1 revision of this API.