TAtalkdesk
Retail Experience Cloud Bridge

Schedule Customer Technician Visits

Schedule the customer technician visits for the provided visit id.

Required fields:

  • customer_id
  • id (slot ID to schedule)

A successful request schedules the technician visit for the specified visit ID.

post/erc/ecommerce/customers/{customer_id}/technician-visits/schedule

Request

  • Base URL
    https://api.talkdeskapp.com
  • URL
    https://api.talkdeskapp.com/erc/ecommerce/customers/{customer_id}/technician-visits/schedule
  • Auth
    OAuth 2
    Authorization code: https://{account_name}.talkdeskid.com/oauth/authorize
    Token URL: https://{account_name}.talkdeskid.com/oauth/token scopes: erc-ecommerce-customers:write

Path parameters

customer_idstring required
Example:customer123

The unique identifier for the customer who wants to schedule the shipment.

Query parameters

brandstring
Example:Brand A

The brand of the provider you want to filter by. If the account is multi-brand, this parameter is required.

Request body

idstring required

The slot id which user wants to schedule

visit_idstring

The visit id

Example request

{
  "id": "slot123",
  "visit_id": "visit123"
}

Response

OK

Changes

No recorded changes to this operation across all 2 revisions of this API.