SYsync
Feedback

Report friction with the API or MCP tools

Changed on

Tell the sync. team about an error that did not say what to fix, a wrong result, a missing capability or a workaround you needed. Send one report per problem; the team reviews reports daily. Works with an API key, an OAuth access token or a Studio session. Does not change, retry or cancel any job.

post/v2/feedback

Request

  • Base URL
    https://api.sync.so
  • Auth
    API key in header x-api-key

Request body

kind'confusing_error' | 'bug' | 'missing_capability' | 'workaround' | 'docs' | 'other' required

confusing_error: an error that did not say what to fix. bug: a wrong result or crash. missing_capability: an endpoint, tool or option you needed. workaround: extra steps you had to take. docs: documentation or a description that misled you.

messagestring required

What you tried, what happened, and what would have helped. Include the exact error text. No personal data or secrets.

severity'blocker' | 'major' | 'minor'

blocker: you could not finish. major: you finished with a workaround. minor: an annoyance.

toolstring

MCP tool or API operation the feedback is about.

errorCodestring

Error code you received, such as an errorCode field.

generationIdstring uuid

Generation the feedback is about.

jobIdstring

Other job the feedback is about: an import, transcription or translation id.

source'api' | 'mcp'

Where the report comes from. The sync. MCP server sends mcp.

mcpVersionstring

sync. MCP server version, sent by the MCP server.

Response

Report received

idstring uuid required

Reference for this report.

receivedtrue required

Changes