Web Calls

Create Web Call

Create a Retell web call with full contact context stamped into dynamic variables.

The widget should call this endpoint instead of the Retell SDK directly. Returns the Retell access_token and call_id for the widget to use.

post/api/calls/create-web-call

Request

  • Base URL: https://api.sympana.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.sympana.ai/api/calls/create-web-call
  • Auth: none declared

Request body

connection_idstring required

Sympana connection UUID

location_idstring required

GHL location ID

contact_idstring nullable

GHL contact ID

contact_phonestring nullable

Contact phone number

contact_namestring nullable

Contact full name

contact_first_namestring nullable

Contact first name

contact_last_namestring nullable

Contact last name

contact_emailstring nullable

Contact email

campaign_idstring nullable

GHL workflow / campaign ID

extra_varsobject nullable

Extra dynamic variables to pass to the agent

Response

Successful Response

successboolean required
call_idstring nullable
access_tokenstring nullable
agent_idstring nullable
errorstring nullable
messagestring nullable

Changes

No recorded changes to this operation across all 1 revision of this API.