SYsybill

Get Conversation

Changed on

Return the available details for one organization-visible conversation.

Includes the transcript, recordings, and AI-generated summary when present. Requires the Export permission (read scope). Private conversations owned by individual users are excluded.

get/v1/conversations/{conversationId}

Request

Path parameters

conversationIdstring uuid required

Response

Successful Response

conversationIdstring uuid required
sourceIdstring nullable
titlestring nullable
startTimestring date-time required
endTimestring date-time required
type'INTERNAL' | 'EXTERNAL' required
summaryobject nullable

Changes

  • f499ec011b17Revision changes
    • warning

      added the new consulting_call enum value to the / response property for the response status

    • warning

      added the new consulting_team enum value to the / response property for the response status

    • warning

      added the new customer_service_team enum value to the / response property for the response status

  • f133fe4cb7f2Revision changes
    • warning

      added the new partner_call enum value to the / response property for the response status