SUsurense
Telephony

Add a reply to a call record

post/tel/calls/{id}/replies

Request

  • Base URL
    https://api.surense.com/api/v1
  • URL
    https://api.surense.com/api/v1/tel/calls/{id}/replies
  • Auth
    OAuth 2
    Client credentials
    Token URL: https://api.surense.com/oauth/token

Path parameters

idstring uuid required

Call record ID

Request body

htmlContentstring required

Reply HTML content

Example request

{
  "htmlContent": "Looks good",
  "mentions": [
    {
      "type": "user",
      "entityId": "123e4567-e89b-12d3-a456-426614174000",
      "label": "John Doe",
      "order": 0
    }
  ]
}

Response

OK

tenantIdstring uuid
agencyIdstring uuid
createdDatestring date-time
createdBystring uuid
creatorNamestring
lastModifiedDatestring date-time
lastModifiedBystring uuid
versioninteger
idstring uuid
providerstring
providerAccountIdstring
callIdstring
inboundboolean
status1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
callerstring
calleestring
extensionstring
startedAtstring date-time
endedAtstring date-time
durationinteger
customerIdstring uuid
customerNamestring
userIdstring uuid
recordingExtensionstring
recordingSizeinteger
notesstring

Changes

No recorded changes to this operation across all 1 revision of this API.