SUsurense
Activity Records

Get an activity

Retrieves a single activity record by its ID, with its replies and reactions.

Authorization. The caller must be able to access the activity's parent entity (employer, customer, lead, workflow or meeting). No OAuth2 scope beyond a valid token is required.

Errors. 404 if the activity does not exist in the caller's tenant; 400 with error code 40000 if the caller cannot access the parent entity.

get/activities/{activityId}

Request

  • Base URL
    https://api.surense.com/api/v1
  • URL
    https://api.surense.com/api/v1/activities/{activityId}
  • Auth
    OAuth 2
    Client credentials
    Token URL: https://api.surense.com/oauth/token

Path parameters

activityIdstring uuid required

ID of the activity record (UUID).

Response

The activity record

tenantIdstring uuid
createdDatestring date-time
createdBystring uuid
creatorNamestring
lastModifiedDatestring date-time
lastModifiedBystring uuid
versioninteger
idstring uuid

Activity record ID

typeIdstring uuid

ID of the activity type

employerIdstring uuid

Employer the activity is logged against, if any

customerIdstring uuid

Customer the activity is linked to, if any (also set for lead, workflow and meeting activities that relate to a customer)

leadIdstring uuid

Lead the activity is linked to, if any

workflowIdstring uuid

Workflow the activity is logged against, if any

meetingIdstring uuid

Meeting the activity is logged against, if any

activityDatestring date-time

When the activity was logged (ISO-8601, UTC)

htmlContentstring

Sanitized HTML content of the activity

lastEditedAtstring date-time

When the content was last edited (ISO-8601, UTC); null if never edited

lastEditedBystring uuid

ID of the user who last edited the content; null if never edited

Example response

{
  "id": "3c8a1f2e-5d4b-4a9c-b7e6-1f2a3b4c5d6e",
  "typeId": "6f1c2a7e-3b4d-4e8f-9a01-2c3d4e5f6a7b",
  "employerId": "9a8b7c6d-5e4f-4a3b-8c2d-1e0f9a8b7c6d",
  "customerId": "b2e4c6d8-1a3b-4c5d-8e7f-9a0b1c2d3e4f",
  "leadId": "0d9e8f7a-6b5c-4d3e-8f2a-1b0c9d8e7f6a",
  "workflowId": "4e5f6a7b-8c9d-4e0f-a1b2-c3d4e5f6a7b8",
  "meetingId": "7b8c9d0e-1f2a-4b3c-9d4e-5f6a7b8c9d0e",
  "activityDate": "2026-03-15T09:30:00Z",
  "htmlContent": "<p>Spoke with the customer about renewing the car insurance policy.</p>",
  "lastEditedAt": "2026-03-16T14:05:00Z",
  "lastEditedBy": "5d6e7f8a-9b0c-4d1e-a2f3-4a5b6c7d8e9f"
}

Changes

No recorded changes to this operation across all 1 revision of this API.